Lumeet Privacy Policy

Welcome to Lumeet software and services! We always put the security of your personal information first and promise to provide you with reliable privacy protection through strict security measures. Lumeet is committed to building a trustworthy product experience, so we have formulated this privacy policy to clearly explain how we collect, use, store and protect your information, as well as your privacy rights and management methods. Before using Lumeet's products or services, please be sure to carefully read and fully understand the entire content of this Privacy Policy (hereinafter referred to as "this Policy"). If you have any questions about this policy or need further explanation, please feel free to contact us at the end of the article. We will be happy to answer and assist you.

1. How we collect and use your personal information

During your use of our products and services, we may collect your personal information through legal and compliant methods such as your active provision (such as account registration, filling in information), automatic collection (such as device information, usage logs), or acquisition from a third party with your authorization. This information will be used for clear and reasonable purposes such as account registration and identity authentication, providing core service functions, optimizing product experience, and ensuring security. For sensitive personal information, we will obtain your express consent separately. We promise to take strict security measures to protect the security of your personal information and will not use your personal information beyond the scope of this policy without your consent.

2. How we store and protect your personal information

To ensure the security of your personal information, we will adopt security technologies and management measures that meet industry standards to encrypt, store and strictly protect your personal information, including but not limited to data encryption, access control, security audit and other technical means, as well as establish a sound information security management system and emergency response mechanism; we will only store your personal information for the shortest period necessary to achieve the purposes stated in this policy (unless otherwise provided by laws and regulations or you have authorized and agreed otherwise), and will anonymize or securely delete your personal information after the retention period expires; at the same time, we require all staff and third-party partners who may have access to your personal information to fulfill strict confidentiality obligations, and regularly conduct security risk assessments and upgrade protection measures to maximize the security of your personal information.

3. How we share, transfer and publicly disclose your personal information

We attach great importance to the protection and confidentiality of your personal information, and always regard your information security as one of the important responsibilities of corporate operations. Without your explicit authorization, we will not share, transfer or publicly disclose your personal information with any third-party organization or individual. However, in the following specific circumstances, in order to protect your legal rights and interests or perform corresponding obligations in accordance with the law, we may process your information in accordance with the provisions of laws and regulations:

First, when performing relevant statutory duties or obligations, in order to cooperate with relevant law enforcement activities, judicial investigations or administrative supervision, we may provide necessary information to the competent authorities in accordance with the law;

Second, in order to enter into a contract with you, perform existing contractual obligations or provide services you require, in order to ensure the quality of service and the accuracy of contract performance, we may need to perform necessary data processing or transmission with partners on the premise of legality and compliance;

Third, in other circumstances where you have clearly informed and authorized separately, we will share, transfer or disclose information in accordance with the scope of your authorization and ensure that the processing behavior does not exceed the scope of authorization.

In the process of any form of sharing, transfer or public disclosure of personal information, we will take strict security management measures, including but not limited to signing a strict data protection agreement with a third party, clarifying the purpose, scope and security obligations of its data use, and controlling the use risks of personal information from the source. In addition, if your personal information is transferred across borders in the future, we will fully explain to you the specific purpose of the information going abroad, the identity of the recipient, the data protection measures taken and other important information before the transfer, and obtain your separate and explicit consent in accordance with the law to ensure that the cross-border data transfer is carried out under the premise of controllability, security and legality.

We always adhere to the principle of processing your personal information on the basis of legality, legitimacy, necessity and good faith, and strive to maximize your right to know, right to decide and right to privacy. If you have any questions or concerns about our data sharing, transfer or disclosure, please feel free to contact us through official channels at any time. We will actively respond to your concerns and continue to optimize our privacy protection mechanism.

4. Your rights to personal information

We respect and protect the rights you enjoy as a personal information subject in accordance with the law. According to the relevant laws and regulations, you have full right to know, control and choose your personal information when using our products and services. To help you better manage your personal information, we hereby explain the main rights you enjoy as follows:

You have the right to inquire whether we are processing personal information related to you, and obtain details such as the source, type, purpose, processing method, sharing object and storage period of the information; you have the right to request us to correct or supplement inaccurate information caused by errors or incompleteness to ensure the completeness and accuracy of the information; in compliance with legal provisions, you can also ask us to delete relevant personal information, especially when the purpose of information processing has been achieved, cannot be achieved or is no longer necessary.

You can also withdraw the consent authorization previously granted to us at any time, such as closing some permissions or stopping the use of a certain function. Withdrawal of consent will not affect the legality of the processing based on authorization before withdrawal. At the same time, you have the right to apply for cancellation of your account. We will delete your account information and process the relevant data in accordance with the law after completing the necessary identity verification.

To ensure security and compliance, you can submit the above request to us through our official contact information. We will process it as soon as possible after receipt and respond within fifteen working days. To prevent others from impersonating your identity, we may need your cooperation to complete the identity verification process.

Please note that in some cases, the exercise of some rights may result in us being unable to continue to provide you with some or all of the services, but this will not affect the legality of the personal information processing activities we have carried out within the scope of the authorization we have previously obtained. If you believe that our processing behavior has violated your legitimate rights and interests, you have the right to complain or report to the competent data protection regulator.

We will continue to optimize the information processing process, strengthen the internal management mechanism, and effectively ensure that your rights are effectively realized.

5. Special Agreement on the Protection of Minors' Personal Information

We strictly follow the principle of protection of minors and clearly state that this product and all related services are only for adults aged 18 and above. Based on product characteristics and content considerations, we prohibit any minor from registering an account or using the service. If we find a minor user, we will immediately terminate the service and take measures including but not limited to canceling the account, deleting all personal information and permanently disabling access rights. At the same time, we promise not to process any minor's personal information with knowledge, and we ask the guardian to supervise it. If you find any minor using it, please contact us to report it in time, and we will verify and deal with it as soon as possible.

6. Updates and Revisions to This Policy

We may update this privacy policy from time to time to reflect business adjustments, technological developments or changes in laws and regulations. The updated policy will take effect immediately after release and will be notified to you by prominent means such as email or in-app notification. For major changes involving the scope or purpose of collecting and using personal information, we will obtain your explicit consent again. You are responsible for regularly reviewing this policy to understand the latest content. If you continue to use our services, you will be deemed to have accepted the updated policy terms; if you do not agree to the changes, you should stop using the relevant services. We recommend that you review them regularly.

7. Scope and effectiveness of this policy

This privacy policy applies to all products and services we provide and is legally binding on you throughout the process of using our services; this policy is a valid agreement between you and us, and its content will strictly comply with the requirements of laws and regulations. If some terms are inconsistent with the mandatory legal provisions of your region, the local laws will prevail; this policy is independent of other terms of service. Even if other terms are deemed invalid or revocable, the relevant terms of this policy will continue to be valid; please be aware that when you use our services through a third-party platform, in addition to complying with this policy, you must also comply with the privacy policy and user agreement of the third-party platform.

8. How to contact us